Whatever apps you build, we ensure it's bug free so that you can deliver the best customer experience.
Choosing the best software QA services partner
You don’t want to choose a testing partner that can’t test your application. At QAonCloud, we think of testing breadth in these ways:
Testing in real devices matters most to our Customers. We test your apps in the devices you prefer and ensure that all other devices are covered using cloud-based device banks. That gives you the best of both worlds, actual physical device testing for your most used devices while testing others and still ensuring compatibility for the almost infinite devices out there.
Modern applications are built to be functional across the web, desktop, and mobile platforms. It’s important that you get your app tested for cross-browser support, windows, and mac experience as well as iOS and Android. With our experience across all these platforms, we ensure that your customers have a seamless experience.
Whatever your industry is, QAonCloud can get your appliations tested. When choosing your testing partner, you should look for prior experience of the partner in the industry so that they are already familiar with your niche. With QAonCloud, we provide you with Testers and QA Architects who are already familiar with your industry and knows your niche.
Devices covered – software QA services – QAonCloud
Just the sheer number and type of devices, OSs, platforms, and connectivity used by your customers can overwhelm the QA team at your organization and can hinder your best laid out testing strategy.
At QAonCloud, we cover you with our flexible and experienced team of testers who can test your app on all combinations of devices, platforms, and environments.
Modern customers are using multiple platforms to get their job done and you need to have your app wherever your customers are located. It’s imperative that your customers get a seamless experience between all the platforms to ensure the highest customer success. At QAonCloud, we ensure that your application offers a hassle-free experience across all platforms simultaneously so that your customers do not face any platform-specific bugs.
We help our customers deliver the best product experience to their customers by providing comprehensive test coverage. Our team of dedicated testers act as your extended team and partner with your dev team to manage all your app testing needs with ease.
Join Our Customers Who Love Us
Your customers rely on your apps every day across multiple devices, platforms, and environments. We care about their experience as much as you do. Hence we are the testing partners of choice for our customers. We only hire fully vetted and qualified testers who have industry equivalent certifications and pair you with testing industry veterans who act as your dedicated delivery managers and QA architects. Together we ensure that your customers will love you for their experience so that in turn you can love us.
Flexible Managed Service
QAonCloud is your testing partner. Use the QAonCloud team as your fully-managed testing team or extend your testing team by using our jointly-managed testing service. Either way, we partner with you, prepare your testing strategy, write your test cases, and execute them too. From adhering to your cycle requirements to delivering results on deadline to even giving the QA fit certificate to release your app to your customers, we do it all for you. We become part of your team and keep up with your continuous deployment.
QAonCloud works with you on the principles of continuous testing under agile development to ensure that we are identifying defects at all stages coupled with regression testing. Whatever Software Development Life Cycle your team is using, we will partner with you to use the same so that the testing can happen seamlessly along with the development of your app. Be it agile, waterfall, iterative, dev-ops, or whatever else you are using, your QAonCloud team would adapt that to work in sync with the rest of your organization, beating the same heartbeat.
Speed to Market
QAonCloud works with you at your speed to make sure there is no time lost in the process. Be it agile, waterfall, iterative, or DevOps, our experienced team of testers, QA managers and QA architects makes sure that they work with you at all steps of the release cycle to ensure a seamless transition. We let you know as soon as we find a bug so that there is no delay in the process and your development team can immediately start fixing it. We work over communication platforms like Slack to ensure instant communication to bring everybody to the same page. For all practical purposes, we are your extended team.
- "Featuring test experts of QAonCloud. Every month we will feature the story of one of our team members as a part of this program. They are going to share their experiences with QAonCloud and Testing. 1. Tell us about yourself I was born, raised and live in a small town called ‘Kollumangudi’ in India. It is one of the most beautiful rural areas of Tamil Nadu State. My native language is Tamil, but I can speak English too. I’m the only child of my parents and firm believers in the power of women's education. I studied hard since my childhood. I scored 87% in 12th standard and in 2013, I received an engineering degree in computer science. Infact, I was the university topper and I received a Gold medal at my convocation. (You should have seen how proud my parents were on that day!) 2. What made you choose software testing as your career? After getting my engineering degree, I was looking for a job in the computer science field, and that's when I came across the ‘Software Testing’ field. I learned that this career is more about applying knowledge and skills. It didn't take me long to choose this career as this is a challenging technical career. 3. How did You Find Out About QAonCloud? Can You Explain Your Journey? Even though I wanted to become an expert in the software testing field, I thought to myself, “Getting a job in this field, and that too in this rural area is next to impossible.’ So, I applied for a BPO process in a company called Desicrew solutions Pvt ltd, through one of my friends. A month later, I heard about an internal job posting in Desicrew Pvt ltd for a new business process, ‘QAonCloud’. Guess what! QAonCloud is a software testing & QA service providing company! I plunged and applied for it. Getting selected and moving onto the QA process… everything just happened in a blink, and I'm so thankful for myself for applying. I have been working here since 2014, so I could say that I have a long history with QAonCloud. Now I'm able to look after my parents and also pursue my dream career at the same time. 4. What do you like about QAonCloud? Working with QAonCloud helped me excel in my career and helped me improve my testing skills, domain knowledge, learning new tools, communication, and time management skills. One thing that I liked the most about QAonCloud is the flexibility and freedom of work. QAonCloud has the best pool of resources, domain experts, experienced testers, & also a friendly workplace environment. I’m able to unveil the best version of myself through continuous learning and experiences. To be honest, QAonCloud is like a second home for me now. 5. What is your role, and what are your specialisations? I started my career with QAonCloud as a software testing engineer. Currently, I’m playing the Team Lead Role. I have hands-on experience in functional testing, web application testing, & mobile application testing. Apart from that, I have experience in working with selenium IDE and web driver, android studio, Charles proxy, Jira, Mantis and Phabricator. 6. What motivates you in your personal/professional life? My dad is a wonderful human being who always believed & supported me. He worked hard and has been the breadwinner of our family. But he never said no to anything I ask for. He is my motivator in my personal life. He guides me whenever I have a problem. I’m married now. But he is still my go-to person when I have difficulties. Also, the stress-free working environment, flexibility and numerous opportunities I get at QAonCloud are really motivating me professionally. 7. Do you have any hidden talents that we don't know? I cook well and I'm the master chef of my family. Recipes are my way to go whenever I feel depressed. I love to hear people talk about how tasty my food is! (especially my husband & my parents). Also, I love listening to music while cooking. This helps me to get rid of my tiredness."
- "Introduction To Exploratory TestingExploratory Testing is a software testing approach where we remove the scripts entirely. The tester is given the freedom and responsibility to execute testing activities. Without prior knowledge about the product or guidelines for the testing process, testers interact with the app as they wish to get information related to the app, APIs, and environment. Testers use this information to react, change course, and explore all the app's functionalities without restraint. Design and execution phases are performed simultaneously.Some may say, "well, that's Ad Hoc!" or "No script represents being unprepared." But that's not true! The exploratory approach allows testers to unlock their brain's full potential in finding bugs and verifying functionality without any restrictions. This approach complements automation Testing so well, and that's what makes it the most powerful tool in the hands of an experienced tester.Scope of Exploratory TestingExploratory Testing is a great way to extend existing test cases. Did you ever wonder why some testers do it better while the others keep failing? The secret is that some testers actively explore and see the test cases from a new perspective to understand the test cases and refuse to stick to only instructions. When exploratory Testing becomes a frame of all the thinking, it incorporates all considerations about Testing. Testers identify executable specifications for which the documentation is required and then try to identify it and document it with the help of Automation.Why Exploratory Testing?There are a lot of reasons why testers prefer exploratory Testing apart from being the quickest and most effective way to find bugs in a product! But that's not just! -When the documentation is missing or not complete, this software testing approach can help in exploring the application and document all the findings that we need.It helps to unlock the full potential of the tester's brain and lets him generate new ideas & test cases during the execution process.Improves productivity as the testers investigate throughout the process without following any script and finding functional issues quickly.Rather than writing hundreds or thousands of test cases and automating them, this approach supports testers in assessing a system within a time frame and identifying areas to explore. You can add them to your script later!Using this approach, we can get down to the bottom of the smallest part of the application to uncover all the bugs that are not generally found under any other testing approach. This will increase the test coverage with minimal effort.Learning new things is more important than testing an application with some pre-written scripts. In this approach, testers will have a lot of scope to learn new things about the system, build knowledge and add more value to the team.Testers can always provide feedback about the user experience and thereby increase the quality of the product.Whenever there is a change in client requirements, exploratory testing is of huge benefit as it offers flexibility when you don't have the time to plan test design.How to Perform Exploratory TestingEven though it requires minimal preparation, this approach still requires a structured process to make it effective. Here is how to perform exploratory Testing to yield the best results - 1. Create a Test Charter & Define the scope:It is very crucial to develop a Test Charter before performing exploratory Testing. A charter is just like a mission statement that outlines the explorable areas, the duration of the testing process, delegation of responsibilities, approach, test data requirements, Test environment, etc.; specify the features that you are going to cover or not cover so that you might not miss high-risk functionalities that might require immediate feedback.2. Schedule the testing sessionsOnce the tester starts exploring a product, it is sometimes difficult for him to decide when to stop it. Therefore it is always advisable to schedule the tests and limit the time spent on each session to help teams focus and make the testing more effective.3. Define testing technique to be usedThere are three ways of performing exploratory testing: Ad-Hoc Testing, Session-based Testing, and strategy-based Testing.A. Ad-HocAd-Hoc is not the tester’s go-to way of applying an exploratory testing strategy. Anyone can perform Ad Hoc testing, even though they have zero testing skills. All they have to do is to try the product, without any instructions & expectations. Thus, this method can help only report the bugs but not follow up on the tester’s actions.B. Session-basedSession-based exploratory testing, on the other hand, is the most common method of performing. In this method, the tester will schedule each session and provide a period of time (let’s say, 30 minutes) for each session. After each session, the tester has to document all the details like the session number, date, name of the tester, risks associated, bugs uncovered, test coverage, total time spent on the session, and any other details that are required.C. Strategy-basedStrategy-based exploratory testing is, by far, the most used technique. Testers will craft a strategy to apply techniques like setting limit values and equivalence partitioning while creating test cases. Based on the tester’s skills and knowledge, he/she will choose the technique that is more appropriate for the given scenario.4. Recording resultsBy the end of each session, the tester will prepare documentation explaining how to reproduce a bug that they uncovered during the session. The results of each session should also be recorded.5. Reviewing results and adding them to the learningAfter performing exploratory testing, all the testers who took part in the process have to discuss and review the results. These reviewed results can be added to the scripts for future use.If you are looking out for accurate, efficient, and cost-effective exploratory testing services, then QAonCloud is the best option for you. Get in touch with us today! Take a look at our offerings to know more about our services."
- "Upcoming trends in Software Testing: There is an assumption that software development is all about speed. Whoever delivers first-to-market features and updates stands to consolidate the industry in the long run. While the belief is indeed valid, an equally important but often ignored part is ensuring the software is bug-free. The reason being that users often abandon a crash-prone, insecure application within their first use. But, testing is a tedious process, which often eats into 35-40% of the development time. Quick delivery and meticulous testing are often at odds, and project owners need to balance them to achieve deliverables on time. Adding to the complexity, some new technology is always around the corner that changes the equation, and the software testing industry has plenty emerging. Keeping up with current trends in software testing will help technology leaders retain an edge over the competition and cater to the ever-changing consumer interests with unmatched speed. Here are the rising trends of 2021 and beyond that we consider has the potential to transform the software testing industry-AI in Software TestingThe repetitive and pattern focused nature of software testing makes it a ripe target for AI disruption. In most cases, AI makes software testing efficient by automating repeatable actions so that software testers can focus more on complex test scenarios. A combination of AI techniques can optimise recurrent software testing activities such as modelling, test data generation, software exploration, and failure detection.Artificial Intelligence has many inherent advantages; algorithms generate tests much faster, and the coverage is more thorough. It enables developers to push new updates more often and helps them focus on the challenging and creative aspect of software development. Artificial intelligence-powered test automation differs from traditional automation testing in the sense that, AI-driven test bots are in perpetual uncertainty and do not act under any tools or frameworks.Some applications of artificial intelligence in software testing-User Interface Testing: Test bots assess the visual aspects of the application with image-based learning of app screens.Declarative testing: It is a context-driven testing process in which the test bots drive the test process based on the intent of the test.Self Healing Test Automation: AI-test bots will automatically detect code and property changes to the application and rearrange tests automatically, known as "self-healing".Multi-experience testingGartner terms multi-experience development platform (MXDP) as a new age “middleware” that allows developers to build a single application encompassing AR, VR, IoT, voice, touch, gesture and more. It simplifies the development process by enabling enterprises to rapidly scale applications across different modalities, devices and operating systems. While it is an exciting frontier for the software development domain, it throws up new challenges from a software testing perspective. Firstly, QA teams need to ensure a user faces consistent experience across voice, gesture, touch and virtual interfaces. They have to develop a cross-functional approach with cross-platform tools to cover all the test cases effectively. Increased complexity, such as integration barriers, will add to the project time and cost.Scriptless AutomationScriptless testing, also called codeless testing, is a test software that allows testers to create automated tests without coding or scripting. The tests can be built using model, keyword, object or data-based approaches. Scriptless test automation enables testers to rapidly create automated tests around the functionalities of the software application with little coding knowledge. Codeless automation testing has many inherent advantages over script-driven automation tools, such as selenium. Most scriptless tools in the market provide ready-to-use test case automation templates that allow instant test deployment. Business users also need not spend time maintaining and debugging scripts; the scriptless software automatically does it for them. The speed of test execution it enables makes it a perfect companion for agile development.However, the convenience and speed-to-market come at the cost of increased project expense as most tools come at a steep price.Testing with ContainersIntroduced in 2013, Docker containers have generated considerable buzz in their ability to transform CI/CD pipelines. Containers help developers run isolated applications in a shared virtual environment. Unlike Virtual machines, which require a dedicated operating system and gigabytes of storage, Containers share the same operating system among them and need just a few megabytes of storage to run an application.This capability gives DevOps teams high flexibility to run and scale a large number of applications with minimal resources. However, due to the perceived insecure nature of the infrastructure, they are yet to be widely utilised in testing and production phases. The recent updates in container security and increased adoption will see containers play an important role in later stages of SDLC, and it has significant implications on the software testing process-Ability to run parallel tests: Container environments can run multiple applications simultaneously, enabling QA teams to run parallel tests and speed up the testing process.Eliminate bug reproducibility worries: With containers, QA teams can share instances of application images directly to the dev team which captures the bug, instead of bug reports which may complicate bug reproducibility.Greater control over system-level requirements: Dev team can set up system configuration for a particular image with greater flexibility, which can simplify detecting system-level defects.The growing RaaS problemRansomeware-as-a-Service (RaaS) is an emerging phenomenon in the software security domain. RaaS is ransomware software that any non-tech malicious entities can rent out to hack into computer systems. The problem is so rampant that two out of every three known cyberattacks is a RaaS model. In the US alone, RaaS attacks have reached 145 million in 2020, a 140% increase y-o-y.Among ransomware attacks, phishing is the most common method used to lure unsuspecting workers. Suppose one of the employees falls for a hack and downloads the ransomware. In that case, the attacker uses the port to gain access to the entire business internal network and servers by disabling firewalls and antivirus software. After a successful attack, the hackers will hold the whole company hostage for a ransom.Since the onset of the pandemic, businesses are especially vulnerable to RaaS attacks due to an increasing number of employees working remotely. Since it has decentralized hacking expertise even to the most technically ignorant malefactors, businesses of all sizes must prepare for highly sophisticated cyber attacks.Foldable SmartphonesEvery new technology undergoes its adoption cycle. The consensus in the mobile industry is that foldable smartphones are in the “trough of disillusionment” stage and set to become sought after display type in the near future. According to DSCC, foldable displays have risen over 450% from 2019 to 3.1 millions units. Foldable smartphones fall under the premium category, so app developers must prioritise a seamless experience for their most valued customers. For software testers, foldable smartphones are not just another device they need to check compatibility for but also presents a new workflow. Users will expect that the apps they are accustomed to will work perfectly in a foldable screen environment. So, the app creators must work towards presenting content seamlessly in an extended display. Some notable differences that will impact the testing process in foldable smartphones-Make sure the application supports all three view forms- split-screen mode, free form mode and picture-in-picture mode.Multi-resume support: In foldable phones, users can run multiple applications at once on the screen. Test the application’s performance in a shared resource environment.The app should function coherently in smaller folded screens as well as larger main (unfolded) displays. ConclusionSoftware testing is a continuously evolving field. Adopting emerging technologies on the cusp of transforming the industry will give you an enormous advantage over your competitors who aren’t doing so. However, your business need not carry all the risk of implementing the technology alone. QAonCloud follows the industry’s best practices and is at the forefront of adopting the latest software testing technologies that give our customers unparalleled speed and flexibility. Contact us to know how we can help you in your journey."
- "Introduction To Outsourced QA Teams: The amount of competition in the tech industry is enormous. Every other day, we see a slew of innovative products hit the market. Gaining a competitive advantage over competitors is only feasible when startups effectively offer their clients/customers what they need. (i.e., high-quality goods). Large corporations will have high-level teams dedicated to finding bugs throughout the development process. However, when it comes to an entry-level startup, they usually do not have such groups, and thus their chances of fading away from the market are significantly greater. But Why Do SMEs Need Outsourced QA Teams? Despite significant financial and time investment, many early SMEs frequently fail in the market. Many factors can cause a startup to fail, but the most important is "Releasing low quality and user-unfriendly applications to the market." The only way to ensure your product's success is to ensure that it falls in line with all quality standards. But, most in-house teams will lack the time and resources to conduct comprehensive QA testing. And that is why the errors leak into the finished product. To avoid this, startups must seek assistance from expert teams to survive in the market and focus on other critical tasks. However, finding and hiring the right team to serve the purpose consumes a lot of time & money. In this scenario, the obvious solution is to 'Hire the best QA outsourcing partner.' But how do startups manage and get the most out of their outsourced QA teams? This article will walk you through the challenges that founders face when working with offshore QA teams, as well as how they can overcome and successfully manage QA outsourced teams. How Early Stage Startups Can Manage Outsourced QA Teams Effectively Challenge - 1 : Finding a Trustworthy Outsourced QA partner Solution: The most critical challenge a startup may face is locating a trustworthy outsourced partner who can keep the startup's critical product information safe and secure. When entrusting a project to an outsourcing company, the trust serves as a foundation. They have less control and supervision over the testing processes conducted by the outsourcing team than an in-house team. There are numerous companies in the market today that offer excellent quality assurance services from which to choose. Startups can also explore various business directories to find the best service providers based on client reviews. Therefore, we recommended that entrepreneurs check the reviews of the outsourced company and its services from genuine sources. Examine its previous projects, the outcomes of those projects, and overall client feedback. Bonus Tip: Asking employees and coworkers for suggestions is also a good and more accessible option. Remember to sign a non-disclosure agreement (NDA) before disclosing any confidential information to the QA team. This contract will assist the company in safeguarding critical product information. Challenge - 2: Communication Barriers & Lack Of Opportunities For Open Discussions Solution: Lack of effective communication among the teams can be a nightmare for many startups. Especially while the teams are working with outsourcing companies, from understanding the requirements, planning, developing strategy, and reporting the last bug, communication runs like a thread. That is why it is crucial to search for a partner who has strong technical skills and good at communicating and understanding. Optimizing a product’s quality may call for more quality assurance checks. In such a case, startups must provide detailed documentation regarding the product changes they decided to make and the expected outcome of the testing process. Give the outsourced team a clear idea of your objectives, products, and business. If training is to be provided to them, do it for free. Create ample room for discussions to clear any further doubts. Also, massive delays may occur when there is a possible miscommunication between the testing team and the dev team during their feedback exchange calls. Therefore it is necessary to make sure both outsourced and the in-house teams are communicating to bring both the teams to the common ground. Request the dev team, in-house QA team (if any), and the outsourced QA team to use communication tools like Slack. Appoint someone as the responsible person of contact and clarify their role to them. Set a time and date to have a sprint planning & summary call. Finally, have a good project management tool that suits best for the startup. If there are any more differences between the dev and outsource team, encourage teams to discuss them openly. Challenge - 3: Missing Deadlines & Unclear Workflows Solution: When startups start working with an outsourced team, the time zone differences may lead to delay in the testing process. This can lead to missing deadlines. The time difference is a huge challenge when working with teams in different parts of the world. It is vital to align your business speed to the speed of the market. Especially when you are in the software industry! A good QA team should always try to keep up with the deadlines and be able to deliver the bug reports as early as possible. This will give the dev team a lot of time work on the bugs and fix them. When your outsourced partner has a workflow already in place to align the actions of the external QA team with those of the in-house team, avoiding the delays becomes easy. By having clear workflows, we can reduce confusion regarding the tasks to be done, roles and responsibilities of each team member. We can also understand the workloads of each team member, and optimize resources. To facilitate the cooperation between teams, the startups should also provide information from their end about the project management approach. They should also be able to identify the stage of SDLC that their project is currently in and should communicate the same to QA outsourcing company. Challenge - 4: Results that don’t meet expectations Solution: Sometimes, the expected results may vary from the actual results. Even though the client has explained all his requirements and the outcomes he is expecting out of the testing process, the results may vary. Because everyone has their own perspectives of quality checks. Therefore it is important for the QA team to understand the problems the startup is looking to solve, the criteria of evaluation of the testing process, the timelines, allocable resources, etc. Similarly, it is the QA team’s responsibility to inform the applicable testing types and achievable benefits from these testing types. It is up to the client to decide on how often the outsourced team should perform regression & retesting and how often they release builds to the market. Challenge - 5: Lack of control Solution: It is quite common for someone who opts for QA outsourcing services to worry about control over critical aspects of the testing process. So, QA vendors must provide a detailed demonstration of the process as well as a report. This report should contain details like testing methodology, the process, test results. Clients can also specify what exact information and the format of presentation they would like to see by the end of the testing process. Also, the startups can create some performance metrics that help in measuring the performance regularly. These metrics can be either time-based or project-based. Creating some benchmarks/performance indicators is very important to monitor the progress of QA teams. Conclusion: Managing an outsourced QA partner can be tricky and complex. But using some fruitful techniques as mentioned in the above blog post, can give a smoother working experience."
- "In the past decade, mobile applications have become an unavoidable part of our life. From ordering food to booking tickets, we have apps for everything. AppAnnie says, last year, consumers downloaded more than 218 billion apps worldwide in 2020, a 7% rise from 2019. The numbers appear exciting, but in fact, 1 out of every 4 users will abandon an app within the first use. Today, mobile users want apps to be stable, occupy less storage, load quickly. Seeing how it is cheaper to retain users than acquiring new ones, product leaders should prioritize user engagement and establish App retention rate as a key metric. What is the App retention rate? 'Retention rate' is the percentage of app users that return to the application within three months of their first install. We can calculate an average retention rate over 30 days from when the application gets installed. If many users abandon your product within this period, it would mean that your app does not match their expectations. Reasons to focus on retention rate: Mobile users are quick to install a new application, but what matters the most to the users is if the apps match their requirements, and provide it in a convenient way. Retention rate can help you measure this aspect. There are over 5 million+ mobile apps vying for user attention, and it does not take more than 5 seconds to identify a similar one like that of your product. User acquisition is expensive, and only a quarter of users come again to the app, and the rest lose interest. It's known as the "churn rate," meaning a percentage of users leaving the app during a period. 5 Reasons why your retention rates are Crashing Users uninstall apps when they are not satisfied with the app, and they do not want to waste their time and money on under-quality products. We must now explore some of the factors that will finally lead your customers to say 'Hasta la vista' to your applications. Huge Size: If your product takes up too much storage space, it is more likely that your customers will uninstall it. Due to this reason, many companies generally don't focus on making products that are too large. Your customers may find your product interesting in the initial stage. But once they realize that it is hogging a large amount of space on their mobile device, they will start looking for a smaller and better alternative. Loading speed and complicated UI: Users like to see the app opening within 2-3 seconds of tapping the icon. A simple app that is quick in loading, with simple instructions, is easy to use contributes to the application's success. Privacy Deficient: Hackers pose a significant threat to apps of any type and popularity. Users expect apps to be secure with high-quality protection. So, apps that make them feel insecure will refrain from making in-app purchases and give out negative reviews on the app store. Finding a better alternative: Every app developer claims their app to be the best in the market, but it is the view of the end-users that matters. Close to 29% of app uninstallations happen because the user finds a better app with more enhanced features. The older app will get deleted to save space and the threat of losing data. Misleading buttons and tap objects: In some apps, we see button-like images that are misleading. And in some instances, the actual call-to-action is not visible or accessible enough. It irritates users more than we expect and results in uninstalling the app. How can QA help in Retaining Users? The above-discussed problems occur when you are in a hurry to launch an app before your rival can. It might give you a quick fix and success to your business, but quality cannot concede in the longer run. For better user engagement, testing the app for device compatibility, security, accessibility, and high performance is a must for any app development team. Test the app for promises: Before launching an app, we must test if it can do what they promise to perform. This action makes it possible for the customer to have any disappointment and enhances your business's integrity. Bug-free experience: A thorough QA testing gives you the confidence to push for a bold product launch. You can feel assured that the QA process will have flushed out most technical glitches. While at production, we cannot make any significant changes to the system. So, proactive QA testing will give you a confident implementation. Increases User Engagement: A smooth, bug-free application attract users, improves engagement and increases positive reviews on the app store. Likewise, experiencing frequent crashes and freezes is unpleasant to users. According to a survey by Techbeacon, 53% of the users uninstalled or deleted an app because of it. QA helps to reduce the risk of glitches and boost an optimistic experience. Better Security: Every app asks for some user data. So, the information stored is prone to online hackers who are waiting to steal it. Online security is a hot topic, and users insist on keeping their data safe. They do not wish to provide it to any external bodies without their permission. Before launching the app, conduct QA testing to fix security loopholes. And avert potential PR disasters that will impact your brand image. Saves Money: Rushing to Launch the app without testing can cost you in many ways. Any uncovered bugs will cause app penalization, bad reviews, and a poor user retention rate. Moreover, it is expensive to fix defects in apps that are in production. Organic Referrals: Organic leads are the best referrals. When the existing users invite their friends to use the app, they come with an open mindset. They will be aware of the benefits and value proposition of the app. Business know-how says 54 % of chief executives opined that customer referrals as their most valuable source of leads. When you have a bug-free, safe and smooth app, customers will gladly bring their friends to your app and fuel continuous growth. 2020 User Engagement Benchmarks For years, retention is a pain point for marketers, and 2020 is not an exception. The average retention rate decreased this year by 12%. The pandemic has caused a swell in app downloads, but the app retention rate slumped because of the intense competition. Key findings: The quality of apps in Apple's IOS stands out 42% higher than Android's. App remarketing can boost revenue and save costs in the long run. Apps that run remarketing campaigns proved to perform better than apps that do not. Developed markets deliver higher quality apps for users with 80% higher retention rates. (Source credits: Appsflyer) Final words Laying down everything on the table, I recommend you hire a QA outsourcing agency. It is best to see your app with an unbiased pair of eyes before launching and check it in a critical mindset. Automated testing with the help of QA testing tools will save a lot of your time and energy. You can focus on your core competence and leave the hassle of QA software testing to us. We at QAoncloud, follow Quality assurance best practices to fix bugs, giving your users an exceptional experience, and ensuring data security. These vital points help to enhance your user engagement and improve retention rates."
- "A Penetration Test is a simulated external hacking into your own application to identify security vulnerabilities. By carrying out simulated attacks, you can uncover weak points through which a hacker can gain sensitive information. A weak point can be anything from system glitches, possible human errors, and susceptibility to brute force attacks. Nowadays, due to the increase in the incidents of data breaches, it is in your organization's best interest to conduct Penetration Tests at least once per year. Penetration Tests must be absolute and thorough, if you miss any of the security loopholes in your system, it can and will be exploited by egregious parties. To conduct an effective penetration testing process, follow the infographics below that explain the 5 phases of hacking into your own IT systems: Planning and Reconnaissance, Scanning, Gaining Access, Maintaining Access and, Analyze and WAF Configuration. It is important that you make detailed notes on tests performed so that the results can be validated and resolved. Click on the infographics to know more about how QAonCloud can help you make your IT systems Secure, Scalable, and User Friendly."