Covid 19

Together Against Covid-19

We are open for business and operational 24*7. Keeping our colleagues healthy, safe and secured while ensuring business. continuity as we deal with Covid-19

Responding To Covid-19 Pandemic

In recent months, the COVID-19 pandemic has emerged as a global challenge as it is creating disruption across the world. The global challenges need global solutions. As the world comes together to fight this crisis, we have formulated a strategic response to COVID-19. Please read below to know more.

A Message from our Founder

Amidst the global COVID-19 pandemic, I wanted to let you know our approach to business continuity. Like everybody, our utmost priority at this point is to ensure our colleagues are safe and secured and that they stay healthy. With that said, we have specific business continuity plans in place that ensure we are operational, even as we continue to be guided by advisories from local governments in all the places we operate in. Our team is constantly monitoring the situation 24×7 and we are keeping a close tab on the situation at the ground level.I wanted to reiterate that in these trying times we are open and operational 24×7 and taking care of all our existing customer needs as well as onboarding new customers while ensuring utmost safety for our colleagues. The coming days and weeks will test all of us all but I am sure we will come out victorious on the other side of this global pandemic. Please don’t hesitate to contact me if I can be of any help whatsoever. Please take care and stay safe and healthy.

Sincerely,
Sourav Sen
Founder, QAonCloud

Our Covid-19 Business Continuity Plan

At QAonCloud, we always had a disaster management plan for the sake of business continuity and in the onset of the COVID-19 pandemic, we decided to evoke that plan. With the help of this, a Business Continuity Plan was quickly prepared to recommend the organization to continue its operations in case it is affected by COVID-19. Even before the official lockdown by the local governments, we ensured our colleagues could stay safe and work from home as their health and continuing work are our highest priority. We operationalised the plan and provided laptops or PCs to our team members to start work from home. Before they started working from home, the computer, VPN, application connectivity were checked from the work location. We ensured that the team had sufficient mobile data/data cards to continue the work from their locations. Project cross-training was done as a resource backup plan. In order to avoid idle time due to power cuts, we also provided UPS for the employees who are using the Desktop PCs at their home. Our IT team also provides regular sessions on Data Security, System maintenance, etc to all our teammates.

covid_plan_1

Challenges in the business operations During Covid-19

Internet Connectivity: At QAonCloud, we always had a disaster management plan for the sake of business continuity and in the onset of the COVID-19 pandemic, we decided to evoke that plan. With the help of this, a Business Continuity Plan was quickly prepared to recommend the organization to continue its operations in case it is affected by COVID-19. Even before the official lockdown by the local governments, we ensured our colleagues could stay safe and work from home as their health and continuing work are our highest priority. We operationalised the plan and provided laptops or PCs to our team members to start work from home. Before they started working from home, the computer, VPN, application connectivity were checked from the work location. We ensured that the team had sufficient mobile data/data cards to continue the work from their locations. Project cross-training was done as a resource backup plan. In order to avoid idle time due to power cuts, we also provided UPS for the employees who are using the Desktop PCs at their home. Our IT team also provides regular sessions on Data Security, System maintenance, etc to all our teammates.

Client Security: Client security is one of the most important factors to consider in any BCP. We made sure that the team is connected through the client provided VPN / remote machines. The project documents are maintained on the Cloud instead of a team member’s local systems. As a security measure, our Customers have also enabled Two-factor authentication to access some of their tools.

Effective Communication: This was possible thanks to the communications tools available in the market today. It also helped that our team worked from multiple locations even before the lockdown and already made use of effective remote communication. We are using Zoom, Webex, Team Viewer, Any Desk, Hangouts, Whatsapp, Slack, etc., for effectively communicating between our team and the customers as well as communicating between each other. These communications tools have helped us to bridge the gap effectively despite working from different locations.

Ethical Conduct: Ethical conduct is a very important aspect of every employee in the organization. Our team is adhering strictly to the company rules and policies. They use the HRMS tool promptly to note their work hours. They are flexible enough to even work in the early morning hours during which the net connectivity is good. We are very happy to assert that we still maintain the quality and on-time deliverables to our customers just like how it was before this pandemic.

What Our Colleagues Are Saying

Know the status on Covid-19

MoHFW, Govt. of India

The Ministry of Health and Family Welfare is an Indian government ministry charged with health policy in India.

Aarogya Setu App

Aarogya Setu is a mobile application developed by the Government of India to connect essential health services with the people of India.

WHO Covid-19 Quicklinks

WHO’s primary role is to direct international health within the United Nations’ system and to lead partners in global health responses.
We'd Love To Hear From You.

QAonCloud ensures your application provides the best experience to all its customers.